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  • Domains

    Domains

    Domains give your project a name on the Internet. Use our domain check to find the right domain for your project.

    • .com

      €14.90
    • .net

      €14.90
    • .org

      €15.90
    • .biz

      €19.90
    • .info

      €19.90
    • Register Domain

    • Transfer an Existing Domain

    • Our domain endings

      Here you will find a list of all domain endings that are available through us.

    • WHOIS

      WHOIS is a service that allows retrieving information about domain owners and IP addresses.

    • Let’s Encrypt SSL Certificates

      Free Let's Encrypt SSL Certificates for everyone!

    • Our SSL products

      RapidSSL & RapidSSL Wildcard SSL Certificates

    • Business & Industries

    • Language Areas

    • Countries & Cities

    • Society & Family

    • Travel, Leisure & Sports

    • International

  • Websites & Webhosting

    Websites & Webhosting

    You want a website?
    With us you will find various possibilities for a perfect internet presence. Our support team will be happy to help you with any questions! What are you waiting for?

    • Web Hosting

      Web hosting is best suited if you want to create your website with a content management system (CMS) such as WordPress or Joomla!

    • Website Builder

      Publish your own website today - with our construction kit without any programming knowledge and, if you like, with an online shop.

    • Let’s Encrypt SSL Certificates

      Free Let's Encrypt SSL Certificates for everyone!

    • Our SSL products

      RapidSSL & RapidSSL Wildcard SSL Certificates

    • Easy Install Apps

      WordPress, Joomla and many more installed with a single click.

  • Marketing

    Digital Marketing

    Together with Herold, the digital marketing specialist for Austria's SMEs, we provide concentrated online marketing expertise under one roof in Vienna.

    • Online Complete

      This innovative tool from Herold gives your company maximum visibility on the Internet - on more than 25 online portals.

    • Google Search Advertising (SEA)

      With search engine advertising from Herold, you will always appear at the top of Google. The largest SEA expert team in Austria makes sure of that.

  • Server
  • Solutions
  • Company

    Company

    We are a European web hosting and domain provider based in Vienna. Both our team and the data you host are of course located in Europe.

    Follow us on:

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    • Current Jobs

      We are always looking for valuable additions to our team.

    • Our Team

      We are here for you and put your success as our highest goal.

    • Affiliate program

      Are you satisfied with our products, would you like to recommend us and earn money with it?

    • Sponsoring

      We promote sustainability and are happy to support ecological initiatives as well as projects that care about the well-being of children.

    • Our Data Centers

      We operate several data centers and have locations in Austria, Germany and Switzerland.

    • Customer Experience

      Here you can read feedback we have received from our customers.

    • About Us

      Learn more about our strategy and our company.

    • Press Material

      Company profile, images, press releases, ...

    • Contact

      Terms and Conditions, Imprint, Cookie Policy, Privacy Policy

  • Support

    Support

    In this section you will find answers to frequently asked questions. Of course we also like to be there for you personally.

    You can reach us at the following times (CEST) via telephone and email:

    Monday
    09:00 - 18:00
    Tuesday
    09:00 - 18:00
    Wednesday
    09:00 - 18:00
    Thursday
    09:00 - 18:00
    Friday
    09:00 - 17:00
    +43 (0)1 353 2222 support@easyname.com
    • Domains

      DNS, ownerchange, ...

    • Web Hosting

      Upload, subdomains, ...

    • Email

      Autoresponder, ...

    • Howtos

      Outlook, Thunderbird, ...

    • Useraccount

      Password, credits, ...

    • easyname

      Support, improvements, ...

    • Website Builder

      Useful information, ...

    • Virtual Private Server (VPS)

      Installation, restart, backup, ...

    • CloudPit

    • What do the HTTP status codes, such as 403, 404, 500, mean?

    • What types of DNS records are available?

    • How do I configure my E-Mail Program?

    • Transferinformation

    • My first website on easyname

    • Apple Mail

  • Domains
    • Register Domain

    • Transfer an Existing Domain

    • Our domain endings

    • WHOIS

    • Let’s Encrypt SSL Certificates

    • Our SSL products

    • Business & Industries

    • Language Areas

    • Countries & Cities

    • Society & Family

    • Travel, Leisure & Sports

    • International

  • Websites & Webhosting
    • Web Hosting

    • Website Builder

    • Let’s Encrypt SSL Certificates

    • Our SSL products

    • Easy Install Apps

  • Marketing
    • Online Complete

    • Google Search Advertising (SEA)

  • Server
  • Solutions
  • Company
    • Current Jobs

    • Our Team

    • Affiliate program

    • Sponsoring

    • Our Data Centers

    • Customer Experience

    • About Us

    • Press Material

    • Contact

  • Support
    • Domains

    • Web Hosting

    • Email

    • Howtos

    • Useraccount

    • easyname

    • Website Builder

    • Virtual Private Server (VPS)

    • CloudPit

  1. easyname.es
  2. Support
  3. FAQ's
  4. Useraccount

Useraccount

Basic knowledge

  • How can I log into my account, if I have solely used the Social Media Login (Google or Facebook Login) and don’t want to allow Cookies?

  • Forgot Password

  • Changing username (email address)

  • Password changing

  • What do I do if I can not longer log in, and my contact email address is no longer avaliable?

  • Can I receive the invoices by letter?

  • How to change the billing address for future bills?

Finances

  • How do I add Credits?

  • How can I set up and manage a direct debit or credit card?

  • How can I get an invoice before I make the payment?

  • How does the Credit System of easyname work?

  • Where can I find my invoices?

  • How much credits do I have?

  • How long does a bank transfer take?

  • Where can I see my account transactions?

  • How can I get a refund for my easyname credit?

Table of contents

  • Custom search
  • Basic knowledge
  • Finances

ISO / IEC 27001 certified data centers

Pay conveniently by direct debit, bank transfer or choose from other payment options:

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  • MastercardAsset 1
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  • Products

    • Domains
    • Web Hosting
    • SSL Certificates
    • Website Builder
    • VPS
  • Legal

    • Imprint
    • General Terms and Conditions
    • Privacy policy
    • Compliance
    • Privacy Settings
  • tutorials

    • VPS Tutorials
  • About Us

    • Our Team
    • Blog
    • Jobs
    • Affiliate program
    • Sponsoring
    • Webinars
  • Help

    • Status messages
    • FAQ's
    • Contact
    • Webmail
  • Domains

    • Buy a domain
    • Check domain
    • domain names
    • Save domain
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